Tad was extremely helpful
Shelby was very helpful and knowledgeable
Good communication, great work on our kitchen backsplash and counters. Responsive and good customer support.
Absolutely fabulous! Great to work with and knowledge of product was great!
Mill Creek staff was very helpful, working with us to pick out several different flooring options. They answered questions and suggested alternatives. And special thanks because Milll Creek kindly delivered my area rugs from the binder! So kind! THANK-YOU!!! We would absolutely shop here again!
Helped both of my in-laws get new carpet for their bedrooms. Entire process was super painless and they had more than enough options to fit exactly what we were looking for. Install was super fast and they took care of everything including tearing out and hauling the old carpet away for way less than the box store prices.
Thank you, Tom McCarver!
What a great experience. Mill Creek had more options and choice in Premier Laminate Flooring than Grigsby’s! The staff was super knowledgeable with helping the decision making and the install crew, wow! FYI I replaced 3 bedrooms and a hallway. Super pleased with the entire process, beginning to end. Thanks!!
We received good service both from Bill in the store and from the installers. They installed LVP in our 2nd story that included bedrooms, bathroom and laundry in 1 1/2 days, professional service by everyone involved.
Shelby was very professional and knowledgeable, that it made the whole flooring experience smooth and easy. She went out of her way to meet our needs with our busy schedules. The installation team did an awesome job in a timely manner. Will definitely recommend and use them for future projects.
My experience at Mill Creek was great. Anne was wonderful to work with because she took time to understand my needs in order to help me find the perfect flooring solution for my house.
My project turned out great. Anne was very helpful and professional. I loved the end results and the price.
Ask for Shelby. Help me get what I wanted not what was easiest for salesperson. Yes, you can get 12"×12" tiles.
Anne can get done in a day what takes most companies weeks or months! She’s on it and doesn’t put it off until tomorrow, next week or oops I need to check on that! Great service!
Autumn is awesome!!
The staff were friendly and very accommodating. Thank you for all your help-The tile is being laid today and it’s beautiful!
One box of our flooring was damaged. When I spoke to Clay ( a manager) he ordered a new box immediately. Very kind and efficient. I would highly recommend Mill Creek Flooring.
Shelby went over and beyond my expectations to make sure I was very happy with my selections. She is amazing!!
I went in for caulk and grout from a specific house builder from 5 years ago. They went beyond the call of duty with their service. They were kind and patient and thorough. To top it off, their attention carried into their lunch time and they never tried to rush the visit. I will definitely offer them my business in the future. Excellent!
First, I went to 6 stores to check out LVP flooring. I just had a better experience with Anne at 41st Millcreek. Everything was done in a timely manner and communication was complete and efficient. I was very concerned about the installation of the flooring as we have a rounded hearth around our fireplace. Anne assured me that Henry was a master of installation. That he was indeed! So very nice and easy to work with. His skills are excellent and my fireplace is perfect. Jose and Antonio, his crew are equally as nice and efficient. I couldn’t have asked for anything any better. I would recommend this group to look anyone!! Thank you so much for a job well done!
Professional experienced employees carpet install was quick, will recommend to others
Ordering my carpet was simple and the turnaround was quicker than they estimated. Their communication and customer service exceeded what I have had dealing with other flooring companies in the past and I plan to use them again in the future.
Really good experience from start to finish. Derrick is sales was a huge help. He made sure I got what I liked and wanted, not what he wanted to sell me. The installers were fantastic. On time, in and out, respected my paint and trim work, and cleaned up after themselves. No issues whatsoever. Will definitely use again and highly recommend. 5 stars all the way around. Mike in Broken Arrow, OK.
Anne is great to work with and the quality of tiles I’ve been getting is really good.
Representative was very pleasant and helpful. She ordered the product I needed. Everything went as expected.
I had an old shower tile I was trying to match and Autumn found it and got it ordered in just a few minutes. This after having been to several other tile stores with no luck. Mill Creek will be my first stop for tile in the future.
Kirby B was kind, honest and went above and beyond for me!! I appreciate her more than she knows. I will recommend her over and over again.
After going to competitors, Deena was a breath of fresh air! She has a warm smile, and is no nonsense. In 15 minutes I had two selections for flooring that were better priced and a faster install than the weeks I had spent shopping with other stores. Daniel installed and was meticulous. Please ask for them both!
Very helpful and friendly. Did a great job.