What People Say About Us

4.5

Out of 5

4.5

80 Review(s)

5 stars
100% Complete
(65)
4 stars
6% Complete
(4)

86%

Of Customers
Recommend this store


March 16, 2019

Very helpful, not pushy. Knowledgeable and professional.

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

September 19, 2018

The design house replaced the carpet in our home and re-tiled a bathroom floor. We were very happy with the whole process. The employees in the show room are very helpful and knowledgeable. (They have a huge selection of samples). I was worried about choosing the right carpet style and color. They have large samples of their best-selling carpet on their show room floor so you can really see what the carpet is going to look like . (It's scary to order thousands and thousands of dollars worth of carpet only seeing a small sample to go by.) It gave me confidence that I was ordering the correct color by having seen it in such a large sample size . Terry came out to our house in a timely manner for the measurement and estimate. The Design House estimate was considerably less expensive than the other estimates we received (They even beat Nebraska furniture Mart's price) The installation crew which was led by Juan, was wonderful. I definitely will hire The Design House again. What a pleasant experience.

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

September 2, 2018

Love it

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

July 2, 2018

Our recent remodel of our shower turned out way better than our expectations! LoLo did and outstanding job on the tile work and the plumbers did an excellent job! I would highly recommend The Design House and their team members!

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

June 14, 2018

Cindy and team did a fantastic job on our kitchen remodel! She listened to us, gave us great ideas, was very thorough, and professional! We will use Design house for our next project!

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

May 21, 2018

Our church has used The Design House twice now, and we have been very pleased. They have competitive pricing and products & are efficient when it comes to installation. Thank you Cindy and staff for doing a great job with both our carpet and our vinyl flooring.

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

April 26, 2018

Thanks to Terri for all of her help with our mini remodel. I love my new counter tops in the kitchen and baths! My Blanco sink is amazing. Her help with the backsplash tile completed the whole look. Thanks again! I will be back for our master bath remodel.

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

April 25, 2018

I’m super excited about my kitchen remodel. Terri worked with me in the showroom to select tile and came to my home to measure. She made a special trip to my house when I decided on a change, just to make sure I was happy with the work. She had great ideas and was helpful in getting me quotes on other projects we are doing in our home.

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

April 13, 2018

We love our new floors! Rachel was very helpful and easy to work with. We were so amazed that the installation crew completed the whole house in less than two days! They were very professional and efficient. We visited a lot of flooring places in the Dallas and were quoted some ridiculous prices and installation times! We were so glad to find Carpets Plus and support a local business. They also have a great selection of brands to choose from, unlike other places which only offer a few choices. Our new vinyl plank floors have been great and our new puppy is a fan!

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

February 22, 2018

The Design House did an excellent job on our bathroom remodel and flooring needs. Cindy is the best!

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

February 13, 2018

This was such a pleasant place to work with through our remodel process! I was overwhelmed with all the choices and options (Pinterest addict here) but they helped me pull my vision into reality! I couldn't be happier with the final look of my kitchen and bathroom. From flooring to granite they helped me with it all. I highly recommend The Design House!

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

January 27, 2018

Very helpful

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

January 22, 2018

Professional, classy crew with design & remodeling ideas & products that are top of the line in the industry! The owners are top-notch, salt-of-the-earth people that I'd trust on anything for my home or business! I'll definitely use them again soon!

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

December 27, 2017

Carpets plus was great! They went the extra mile to get our house repairs done quickly and professionally. Excellent communication! They responded to every request and question within the hour. We worked with Cindy who was always available to answer our questions or meet with us. She was knowledgeable about how certain flooring would look in our house and what would look the best based on what we told her we wanted. We will be using carpets plus again!

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

December 21, 2017

Carpets plus was great! They went the extra mile to get our house repairs done quickly and professionally. Excellent communication! They responded to every request and question within the hour. We worked with Cindy who was always available to answer our questions or meet with us. She was knowledgeable about how certain flooring would look in our house and what would look the best based on what we told her we wanted. We will be using carpets plus again!

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

December 17, 2017

Thanks Cindy and Carpets Plus for your professional advice and guidance on our kitchen update. We absolutely love our choices, it s beautiful! Can’t wait to work with y’all again.

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

December 15, 2017

We had a great experience here. The interior of the store is very impressive and a lot of selections. The staff were more than willing to help and were patient. Installation went smooth. We had our kitchen countertops redone, vinyl flooring, and carpet put in and it looks amazing! I would highly recommend this company. Thank you Carpets Plus!

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

November 17, 2017

We recently had our kitchen completely remodeled by Carpets Plus. I have never experienced a smoother project. Everything, from the start to finish was as promised. The salesperson we dealt with was Cindy, and she is good. She helped us decide, and pointed us away from things we might later regret. The end product was an awesome kitchen/breakfast nook. The installers were very polite, and professional. They cleaned up everyday, and took the time to answer questions along the way. We are in the process of deciding to replace all of our carpet. We had such a great experience with Carpets Plus. It goes without saying that they will be the ones doing any work for us in the future./ update : We just did a complete home remodel with Cindy at carpets plus and everything went perfectly smooth. From start to finish, we couldn’t have asked for a more professional and smooth experience.

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

November 17, 2017

I can not say enough wonderful things about Carpet Plus and our designer Cindy. We remodeled our master bath and it was just completed yesterday. Every aspect from the consultation, to timetable, materials selection, installation and customer service were TOP NOTCH! Not only did Cindy manage the project from start to finish, she insured we were aware and kept in the loop on every step. The expertise and superb craftsmanship of our cabinet maker, tile installation team, plumbers and electricians were second to NONE! They provided a realistic time table, then underpromised and over delivered, completing our remodel in under the quoted time. AMAZING! I will continue to use and recommend Carpets Plus, Cindy and here entire team. Thanks so much for providing us with a beautiful new bathroom!!!!!

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

November 17, 2017

The experience that I had with Carpet Plus was wonderful! I loved working with Cindy! She was so patient with helping me select wood floors for my whole house. She came to my house twice with samples in addition to me coming to the store two or three times. Cindy is very knowledgeable and has a great eye for color! Everything was done in the time frame that was promised. The crew that did the installation was amazing! The placement of color variation was outstanding and they were exceptionally neat. I love my new wood floors and I would highly recommend Carpets Plus and Cindy for any remodeling! Thank you Cindy! I look forward to my next update with you!

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

November 17, 2017

Loved working with Cindy at Carpets Plus in Denton. Very easy to work with and ran a tight timeline, which we needed. Loved everything about the turnout of our remodel. Can't wait to move in. Will definitely work with her again!😊

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

November 4, 2017

I can not say enough wonderful things about Carpet Plus and our designer Cindy. We remodeled our master bath and it was just completed yesterday. Every aspect from the consultation, to timetable, materials selection, installation and customer service were TOP NOTCH! Not only did Cindy manage the project from start to finish, she insured we were aware and kept in the loop on every step. The expertise and superb craftsmanship of our cabinet maker, tile installation team, plumbers and electricians were second to NONE! They provided a realistic time table, then underpromised and over delivered, completing our remodel in under the quoted time. AMAZING! I will continue to use and recommend Carpets Plus, Cindy and here entire team. Thanks so much for providing us with a beautiful new bathroom!!!!!

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

September 17, 2017

Did a Master Bath remodel as well as having Vinyl Wood Floors installed, stairs carpeted, and tile on the Master Bath floor, shower and bathtub surround. The flooring and tile crews did a fabulous job. Every crew that did work was great with the exception of the plumber (Stritmatter Plumbing) who was rather destructive. The plumber didn't install the tub correctly, wouldn't drill the holes for the handheld shower, cracked the acrylic on the tub when trying to reinstall it correctly, broke the toilet base in the powder room when removing it, and when all was done and we were able to use the tub, we noticed that the faucet trim work on both the shower and the tub weren't level. In spite of all of this, Carpets Plus was great on working these problems out. We worked with Cindy Platt who did a great job of helping us pick tile, carpet and flooring. She also managed the project and did a great job of getting the job started on time and finished it ahead of schedule. Highly recommend working with Cindy and Carpets Plus, just make sure that you use a different plumber.

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

June 17, 2017

It was such a wonderful experience! Our new vinyl floors look just like wood and they did an exceptional job installing them. Thank you Cindy for all your expertise and help and great pick of crew - we truly couldn't have done it without you!! Cindy helped us pick out what would be the best fit for our house and our needs. It's always hard having people working on the house, but they made it seem like a breeze! Such hard workers and took great care to make it look perfect and even cleaned up after the job! It was a very enjoyable process! Thank you so much!

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

June 17, 2017

I HIGHLY recommend Carpets Plus and working with Cindy specifically. She captured my vision, made the process incredibly easy, and stayed on budget. In less than two months my entire house was renovated. Thank you Cindy!

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

April 17, 2017

Would definitely recommend Carpets Plus for any remodel project, large or small. We had new flooring, granite countertops, cabinet refinishing, stone backsplash installed. They even lowered our bar top and built a cabinet for our utility room. They have an extensive selection of products and Cindy Platt did a wonderful job of helping us with our choices to get the look we desired. She also did a great job of communicating with us on a daily basis. Our project stayed on schedule and the installers were professional, on time and cleaned up well. It was so nice to have one company handling the whole process, we are very pleased with the results!

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

April 17, 2017

My husband and I built our home in 1996. Our home, upstairs and downstairs, greatly needed updating, but we also wanted to create a totally new downstairs. We had general ideas of moving walls, changing room entrances, adding a built-in entertainment center - MAJOR renovations. I was totally overwhelmed on how to begin planning, until Cindy at Carpets Plus consulted with us. She immediately had creative suggestions and got the ball rolling quickly. Cindy coordinated everything in a timely manner, kept the cost down as much as possible, produced top quality renovations, and became our friend in the process. Our home is lovely and exactly what we tried to convey. We feel so blessed to have had Carpets Plus and Cindy bring our dream home to reality.

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

April 1, 2017

Carpets Plus has done a lot of work for us over the years, especially stone, granite and tile work. In our previous house they installed travertine floors, granite kitchen countertops, tile backsplash and resurfaced our fireplace with Austin stone. The work was so excellent that when we moved we asked them to resurface the fireplace in our new house, install a marble fireplace surround for us and install wallpaper. They have always done an excellent job!

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

March 20, 2017

Thank you, Kellie, for helping me choose my tile selections and Sindy for getting the job done timely and professionally!

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205

January 17, 2017

Sadly I trusted this company for a bathroon remodel. When you see the contractors wanting to do things the correct way and sales person wanting it different you end up with a mess. Shower doesn't drain correctly, ripples in paint, small holes not filled in before paint. A big mistake was to pay in full before job was completed. I will not refer or use this conpany ever again.

The Design House, 2303 Colorado Boulevard, Denton, TX, 76205