Car had been repaired at a dealership but car continued to have aa atypical suspension noise. Wygul checked vehicle and found several possible problems including a defective replacement part. I was given a detailed write up and suggested that I go back to the dealer. The car is at the dealer now and the issue has not been resolved but I am hopefull that it will be thanks to the information provided by wygul Reston. The estimated cost of repairs at Wycul appears to be several hundred dollars below dealer price for the same work. Also Wygul provided round trip courtesy car. Jamie and Wygul staff are courteous, professional, absolutely great to deal with. I have used the Wygul facility in Alexandria when I worked there. I will be transferring all of my maintenance and repair work to Jamie and his crew at Wygul Reston.
Sent in my old accord for an alternator change/repair. Workmanship was good and I had my car back the same day. I was overcharged for labor but after a brief email exchange with Jamie I was issued a refund of the difference between what I was charged and what I should've been charged. Transparent and communicative.
So happy to have such professionals in a convenient location. They identified problem areas and solves in a timely and cost pleasing manner. Thank you, Wiygul.
Went out for an unexpected rear brake light outage expecting to pay for a bulb and labor. Didn’t even charge quoting they like to keep the easy things that way. Thank you! I would definitely recommend their services. Professional, quick, and excellent customer service