Great service very professional
Service was good went for wheel alignment. I told them I had a brake sensor I needed changed and I had the part. They REFUSED to use my part. In my head this meant ‘we won’t use your part because we didn’t procure it so we could mark it up.’ Needless to say I was annoyed. I’ll use them for their Living Social deals but wouldn’t otherwise.
When I got inside, my name was on a whiteboard welcoming me, so that let me know they were expecting me. When I pulled up in the parking lot, I was greeted by the store manager who assured me that he would be up front shortly which he did. He even apologize for taking a few mins longer. I understood because they had several cars in the shop. After checking in, my car was pulled in the shop at the scheduled time. The mechanic who was working on my car, came out and asked me about my wheel lock. Of course I said, it’s in the glove department. He asked if I could come with him, because he didn’t want to go through my personal things without me watching him. Now that’s a first! Afterwards he told me when I’m having any work on my tires done, take the lock out, so they can put it with my paperwork. Now that’s a first as well! I was very pleased with my service and I’m so glad I brought all 4 tires from them. I did not buy my tires from the Ft. Washington location because I live closer to Clinton, but work in Ft. Washington. It did not matter, because I was in the computer as a customer. I was treated as if I brought my tires at that location. Even though I did not have to pay for the services, it’s a blessing to still be treated as if you were paying money. I highly recommend Wiygul especially for women.
My visit went great. I made an appointment in advance, the day of my appointment when I arrived they were ready for me. Though my oil filter wasn't available when I arrived and needed to be ordered, once received, the completed the job in a timely manner. Also the guy that checked me in was very professional and courteous in handling the matter. Wygul Automotive Clinic is my new home for all my vehicle needs. Great job
Their service was above and very understanding and helpful Thank you for the great service and I will be there again when I need some vehicle services