From the moment I first contacted Creative Flooring Kathy was able to help me with my flooring request. Randy came and measured my bedroom. He also took the time to measure several other areas of the house that we would be redoing in the future. Two days later I received the estimate which was very near to the phone estimate that I had received. While it took several weeks for the job to be put on the schedule everything went smoothly from the delivery of the molding (which we could not pick up due to vehicle constraints), the delivery of the flooring and the arrival of the team to install the floor. It was a very difficult job as the flooring had to be laid on the diagonal an there was a lot more cuts that needed to be made. The team of three were very respectful of my home, taking care to close the door each time they went out to cut the flooring. It took them less than two days to complete the install. They cleaned up and helped place the furniture. They were very pleasant and I enjoyed interacting with each of them. I will call on Creative Flooring again in the future whenever I need any flooring needs in my house. Top notch professionals!!!!!!